Grow Young Shop Help Center

Our Shop and Online Workouts are on separate websites, so if you use both, you will have two different accounts.<ul data-end="547" data-start="266"><li data-end="428" data-start="266" style="font-size: 24px; font-family: Inter;">Shop Account &#x2013; Used to manage product orders and subscriptions. If you&#x2019;ve ordered any of our products, you can set up an account to track and manage them.</li><li data-end="547" data-start="429" style="font-size: 24px; font-family: Inter;">Fitness Account &#x2013; Used for online workout programs. You created login credentials for this when you signed up.</li></ul>If you have any questions about your accounts,&#xA0;click here to send us an email, and our team will be happy to assist you!&#xA0;

Our Shop and Online Workouts are on separate websites, so if you use both, you will have two different accounts. If you have any questions about your accounts, click here to send us an email, and our team will be happy to assist you!

How is my shop account different from my fitness account?

Subscribe & Save

I did not receive a confirmation email after my purchase. What should I do?

I need to make changes to my order. How do I correct it?

How do I cancel my order?

How do I update my shipping address on my order?

My order says delivered but I did not receive it. What do I do?

My order has had no recent tracking updates. What do I do?

Can I place an order over the phone or mail?

How do I apply a discount code?

What is Shop Pay?

Do you accept checks?

Do you have a catalog I can order from?

Order Questions

What is Subscribe & Save?

What are the benefits of subscribe and save?

Can I place a one-time order and not subscribe?

How do I login to my Shop account?

How do I set up my shop account?

How do I cancel my subscription?

If I cancel my subscription will my order still ship?

How do I apply a Discount Code to my subscription?

How do I update my shipping address on my subscription?

How can I change the delivery frequency on my subscription?

How do I skip or reschedule my subscription?

How do I manage my subscriptions via text?

How do I update my payment information?

Update Payment Information

How do I track my order?

How long does shipping take?

Do you have free shipping?

Do you ship internationally?

What if my order is delayed?

Shipping Questions

Do your supplements contain Caffeine?

Do your supplements contain sugar or sweeteners?

Are your supplements Gluten Free?

Can I take all of your supplements together?

Can I take your supplements with certain medications?

Where can I find the supplement recipes?

Where can I find your supplements ingredients list?

How long does it take to see results with your supplements?

I am unable to swallow capsules. What do I do?

Are your supplements 3rd party tested?

Where are your supplements manufactured?

Are your supplements made in the USA?

Are your supplements vegan/vegetarian?

Do you offer sample sizes of the supplements?

Supplement Questions

Do you only offer DVDs?

How do I order a DVD?

Do the DVDs contain closed captions / subtitles?

My DVD does not play on my computer or DVD player. What should I do?

My DVD only plays the 1st workout. What do I do?

DVD Questions

Do you accept returns?

What if the product I received is damaged or defective?

Returns & Refunds

How is my shop account different from my fitness account?Updated 13 days ago